Social Media Coordinator

The Eritrean Canadian Community Centre of Metropolitan Toronto is a community-based, not-for-profit charitable organization dedicated to supporting newcomers and immigrants, particularly those of Eritrean and broader African descent, as well as the wider community across the Greater Toronto Area. The Centre delivers programs and educational initiatives designed to facilitate successful integration into Canadian society.

Our clients include seniors, women, youth, and adults of all genders, ranging from long-established GTA residents to newly arrived immigrants. While most services are delivered at our Centre, we also extend support beyond our location through in-person outreach and virtual platforms. Additionally, we host online workshops and presentations—such as Zoom sessions—to raise awareness on key topics including mental health, employment readiness, and community resources.

The Centre offers a wide range of services, including settlement support, youth soccer programming, seniors’ programs, tutoring services, sponsorship assistance, a laptop and book loan program, and Eritrean identity verification services.

Through participation in the Canada Summer Jobs (CSJ) program, the Centre provides youth under 30 with valuable opportunities to apply their academic knowledge in a practical setting while developing new skills. The program also supports the organization in enhancing service delivery, expanding outreach to more clients, and strengthening internal data management and administrative capacity.

Job Type:

Contract

Pay Type

Hourly

Pay Amount

17.6

Application Deadline

03/07/2026

Expected Start

06/07/2026

Qualifications

Must be between 15 and 30 years of age at the start of employment (in accordance with Canada Summer Jobs program requirements)
Currently enrolled in or recently graduated from a post-secondary program in a related field
Strong knowledge of major social media platforms, including Facebook, Instagram, X (Twitter), TikTok, and content management practices
Experience in creating, editing, and publishing engaging social media content (photos, videos, captions)
Proficiency in photo and video editing tools (e.g., Canva, Adobe Creative Suite, CapCut, or similar platforms) is an asset
Basic experience with website content updates is an asset
Strong written communication skills, with the ability to create clear, engaging, and audience-appropriate content
Creative mindset with an eye for visual storytelling, branding, and design consistency
Ability to plan, organize, and manage a content calendar and meet posting deadlines
Familiarity with social media analytics and ability to interpret engagement metrics (reach, impressions, etc.)
Strong organizational skills, including the ability to maintain well-structured digital files and media libraries
Ability to respond to inquiries professionally and redirect communications appropriately
Understanding of cultural sensitivity and ability to communicate respectfully with diverse communities
Ability to maintain confidentiality and represent the organization professionally in all public communications
Previous volunteer or work experience in social media management or community organizations is considered an asset

Key Responsibilities

Monitor, manage, and update all organizational social media accounts on platforms such as Facebook, Instagram, X, TikTok, and others as required.
Capture high-quality photos and videos of community events, workshops, and programs for promotional and documentation purposes.
Edit photos and videos to create engaging content tailored for social media platforms.
Prepare, schedule, and publish posts across all platforms, ensuring messaging aligns with the organization’s mission, values, and programming goals.
Update and maintain the organization’s website, including posting program information, announcements, and upcoming events.
Respond to client inquiries received through social media, email, or website channels, or redirect inquiries to appropriate staff when needed.
Develop and follow a social media content calendar to ensure consistent posting and strategic engagement.
Track engagement metrics such as reach, comments, shares, and follower growth to help assess content performance.
Assist in planning and executing promotional campaigns for programs, events, and community initiatives.
Ensure branding consistency across all digital communication materials.
Maintain organized digital files, including event photos and videos
Collaborate with program coordinators and administrative staff to gather accurate information for posts.
Monitor trends in social media, community engagement, and nonprofit communication to improve content quality and reach.
Uphold client confidentiality, cultural sensitivity, and community-center values in all communications.

Benefits

Apply Here